How do firefighters, paratroopers, pilots, and other experts in high-hazard industries work safely and reliably year after year?
How do some front line teams manage to reduce errors, improve safety, and build trust at the same time while others don't?
Unlike most books full of abstract theories or academic models, this concise little handbook delivers 24 practical strategies, concepts and skills that you can apply immediately.
You’ll learn how to:
- Scan & Focus to improve Situational Awareness
- Lead After Action Reviews as US military units have done for 40+ years
- Build Resilience so that when errors and surprises do happen, they don’t disable you.
I'm a former firefighter, EMT, and military paratrooper who has helped 250+ teams like yours reduce errors, improve safety and build trust at the same time.
Are you new to HOP? Welcome!
You can apply these basic skills within minutes:
- Learning Based Approach (NEW in this 2nd edition)
- Psychological Safety (NEW in this 2nd edition)
- After Action Review
Are you already experienced in HOP? Great!
You can dive into these advanced sections:
- High Reliability Organizations (HROs)
- Event Reviews (NEW in this 2nd edition)
- Resilience
It’s ideal for leaders to use during:
- Pre-Job Briefings
- Incident Analyses
- Safety Meetings
- Trainings
- Coaching Sessions, and
- Field Observations
Shipping
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Risk-Free Guarantee
If unsatisfied within 14 days of purchase, simply contact us to find out how to receive a full refund on any unused copies.
E-book
Also available as an e-book:
HOP Handbook for Leaders (2nd edition)
"While at the HPRCT Conference I picked up JMA’s “Human Performance Improvement Handbook for Leaders.” That evening, just before turning in for the night, I decided to look over the handbook. It was so informative and an easy read that I found myself at the end of the guide and late into the night. My advice is pick up this handy guide for leaders and ensure you have set aside time to read it as you won’t want to put-it down!”
~ Todd Gallaher, Principal Manager of Corporate Safety and Cause Evaluations & Analytics, Southern California Edison